Frequently asked questions
Everything you need to know about our courses, access, payments, and support.
What courses are available and how are they structured?
We offer 24 immersive courses across web development, systems design, cloud infrastructure, mobile development and product leadership. Every course includes 12-18 weeks of project-based learning, weekly live sessions, lifetime access to recordings, and a final portfolio review with industry mentors.
Do I need prior programming experience?
Most beginner tracks have no prerequisites. Intermediate and advanced paths require basic programming skills in at least one language. Our free placement quiz helps you choose the right starting level.
How long do I keep access to the materials?
Lifetime access is included with every purchase. You can return to videos, projects, and community resources at any time after completion.
What is your refund policy?
You have 30 days from enrollment to request a full refund. If you complete more than 30% of the coursework we offer a 50% partial refund. Contact [email protected] with your order number.
Do I receive an official certificate?
Yes. Every graduate receives a verifiable digital certificate signed by RadiantShore Codeworks and our industry partners. Certificates include a unique verification URL.
Can teams or companies purchase licenses?
Absolutely. We provide enterprise plans starting at ten seats with centralized analytics, custom learning paths, and private cohorts. Email [email protected] for pricing.
How does support and mentorship work?
You receive direct access to mentors via Slack and weekly office hours. Questions submitted through the platform are answered within 24 hours on weekdays. Our AI assistant is also available 24/7.